Returns & Exchanges

At COCOLAB, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. If your purchase isn't a perfect fit, our easy exchange process ensures you get the style you truly desire.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all garment tags are intact and the item is in its original, unworn condition.

• 3.
  Print and Attach Label

  Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Drop your package at any authorized courier location; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.